Hello, I am unable to import my PDF's. I have about 200 of them. Whenever I try to import the files it just says "setting up collections / Estimated time remaining (Few Seconds)" but it does nothing for 20-30 minutes until I cancel it. Is there a limit to the number of files I can import at a time?
I am sorry to hear that have had difficulty with this colwiz feature. There is no limit set for the number of PDFs that can be imported. However, a number of our users have reported a similar experience with the import wizard. Our development team is aware of this issue, and are in the process of providing a fix. Apologies again for the inconvenience.
Sorry to hear that! Please could you clarify what you mean regarding the filename changes?
We released a new update of colwiz last Thursday. Please could you let us know if this has resolved this issue for you? If not your comments will be passed on to our engineers for further investigation.
Many thanks for your query. We’re sorry if this issue has caused you any inconvenience. We are aware of this intermittent error occurring with large reference libraries, such as yours. An update for this bug is due for release soon. As a possible workaround, please try adding your references in smaller batches. We recognise this is not a long-term solution, and are working hard to address this issue.
Thanks for your query and apologies for Fetch PDFs issue. To answer your query, colwiz is currently working on implementing an OpenURL Solution to specifically allow users to set up URL resolvers. You should expect it in the coming month.
How many PDFs did you try to import initially?