I want to ask you about my problem, i've installed colwiz in my laptop successfully but when i check my MS Word the plug in doesn't exist. What should i do to solve this? Thanks
Apologies for any inconvenience this may have caused you. We’ll be be delighted to help resolve this issue for you. In order for us to provide a quick resolution, please can we confirm that you are using Windows? If yes, kindly try remove and re-install the plugin. If that doesn’t help, try the following steps:
1. Navigate to the ‘Developer’ tab
2. Click the ‘COM Add-ins’ icon
3. Check the ‘colwiz Library Add-in’ option in the checklist and press ‘OK’
In case you aren’t seeing the ‘colwiz Library Add-in’, please notify us so we may investigate further. Thank you for taking the time out to report this.