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The Plug in doesn't appear in My MS Word 2013

athok Apr 12, 2014 02:12PM BST

Hello Admin,

I want to ask you about my problem, i've installed colwiz in my laptop successfully but when i check my MS Word the plug in doesn't exist. What should i do to solve this? Thanks

Up -9 rated Down
wizdom.ai Team May 27, 2014 11:41AM BST wizdom.ai Agent

Hi there,

Apologies for any inconvenience this may have caused you. We’ll be be delighted to help resolve this issue for you. In order for us to provide a quick resolution, please can we confirm that you are using Windows? If yes, kindly try remove and re-install the plugin. If that doesn’t help, try the following steps:

1. Navigate to the ‘Developer’ tab
2. Click the ‘COM Add-ins’ icon
3. Check the ‘colwiz Library Add-in’ option in the checklist and press ‘OK’

In case you aren’t seeing the ‘colwiz Library Add-in’, please notify us so we may investigate further. Thank you for taking the time out to report this.

Warm regards,
colwiz Team

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