I was wondering how to save and re-open annotated articles. I've previously saved to Library with annotations and highlights, but upon re-opening, they're no longer present.
I'm wondering how I can save them to the Library without losing those annotations?
There are certain issues with annotations not saving if they’re made in offline mode. Our teams are working on this front and will release a patch very soon. Have you tried making annotations to your references through the online library yet?
Can you please clarify if you are using the Desktop application or website.
Thanks for your query. colwiz web application saves PDF annotations periodically. If you close the PDF before annotations are saved, you should see a prompt asking you to discard the annotations. Our development team has tested several scenarios and have not been able to recreate your issue.
We’re sorry to hear you are having issues with saving comments. Can you please tell us which browser and OS version you are using along with the document link?