It seems that the desktop app depends explicitly upon many i386 libs that are not easy to install in newer 64bit Ubuntu distributions.
What workarounds (if any) are there to this problem?
Thanks for your email. Our technical team has had a look at your case and recommended the following discussion links:
We feel the first link which talks about manually installing i386 package on a 64bit system can guide you better.
Please let us know if you require further assistance.