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Importing from Mendeley

Dominic Jun 09, 2018 12:47PM BST

I have two problems, if you could please advise
1) Importing from Mendeley - authentication error
2) Manual Import of PDF - only article title seems to be recognised

Mendeley Import
I have tried to import from Mendeley (as the Word plugin isn't compatible with Office 365 subscription versions of Word) - however I am not given the option to sign into my Mendeley account. I goto IMPORT / IMPORT FROM MENDELEY and thereafter the main window displays the message:
{"error_message":"Client authentication failed"}

I have tried two different computers, both Mac (iMac 27" 2017, MacBookPro 13" 2016) OS High Sierra 10.13.3 , Colwiz Desktop 3.17

Manual PDF Import
In the absence of this working I tried a single Journal article as a PDF in a manual import to test and the only metadata that appeared to carry across was the title of the article all other fields were blank. I tried the same procedure with another article and the same result - only the title was carried across. Is there something I am missing here?

Would be very grateful for your kind advice,

Dominic

Up 0 rated Down
wizdom.ai Team Jul 05, 2018 01:24PM BST wizdom.ai Agent

Hi Dominic,

Thanks for your email. Our latest update has fixed Mendeley import.

Regards,
colwiz Team

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